Consultologist
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Terms of Service

Last updated July 9, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Mortigen Inc. (doing business asConsultologist.AI) ("we", "us", or "our"), including our website atconsultologist.ai and our application atapp.consultologist.ai (together, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

Table of contents

  1. The Services and the beta program
  2. Professional responsibility
  3. Eligibility and accounts
  4. Acceptable use
  5. Your content and our intellectual property
  6. AI-generated outputs
  7. Privacy
  8. Fees
  9. Suspension and termination
  10. Disclaimers
  11. Limitation of liability
  12. Indemnification
  13. Governing law
  14. Changes to these Terms
  15. Contact

1. The Services and the beta program

Consultologist is an AI-assisted drafting tool that helps specialist physicians turn referral content into draft consultation notes for their own review and sign-off.

The Services are currently in beta. That means, among other things:

  • Features may change, break, be interrupted, or be removed without notice, and the Services may be unavailable from time to time.
  • Access is granted at our discretion: creating an account does not guarantee access, and we may enable, limit, suspend, or disable beta accounts as we admit and manage testers.
  • We may contact you for feedback about your use of the Services. Feedback you provide may be used to improve the Services without obligation or compensation to you.
  • You should not rely on the beta Services as your only workflow for any time-critical clinical documentation.

2. Professional responsibility

Consultologist is a drafting aid. It is not a medical device, does not provide medical advice, and does not practise medicine.

  • Every output of the Services is a draft that must be reviewed, corrected as needed, and approved by a qualified physician before any clinical use. Nothing produced by the Services is intended to enter a clinical record, or to inform patient care, without that review and approval.
  • You — the physician user — retain sole professional responsibility for all clinical judgments, for the accuracy and completeness of any consultation note you sign, and for compliance with the standards of your regulatory college and applicable law.
  • No physician–patient relationship is created between Mortigen Inc. and any patient whose information appears in content submitted to the Services.

3. Eligibility and accounts

  • You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Services.
  • The application is intended for licensed physicians and people authorized to work on their behalf. By submitting clinical content, you represent that you have the professional and legal authority to do so.
  • You are responsible for safeguarding your account credentials and for all activity under your account, and you agree to provide accurate registration information and keep it current.

4. Acceptable use

You agree not to:

  • use the Services in violation of any applicable law or regulation;
  • submit content you do not have the right or authority to submit — including patient information you are not authorized to disclose in your role as (or on behalf of) a health information custodian;
  • attempt to probe, scan, or test the vulnerability of the Services, bypass security or access controls, or access accounts or data not intended for you;
  • reverse engineer, scrape, bulk-download, or resell the Services, or use them to build a competing product;
  • use the Services to develop or train machine-learning models without our written permission;
  • interfere with the operation of the Services, including by imposing an unreasonable load on our infrastructure or submitting malicious content; or
  • use the AI features in a way that violates the acceptable-use policies of our AI service providers.

5. Your content and our intellectual property

Your content. You retain all rights to the content you submit to the Services (such as referral text) and to the consultation notes you finalize. You grant us the limited licence to process that content as necessary to provide, secure, and support the Services, as described in ourPrivacy Policy.

Our property. The Services — including the software, design, writing-standard templates we supply, branding, and website content — are owned by Mortigen Inc. or its licensors and are protected by intellectual property law. These Terms grant you no rights in them except the limited right to use the Services as intended while these Terms are in effect.

6. AI-generated outputs

Draft notes are generated by artificial-intelligence models. AI outputs can be inaccurate, incomplete, or misleading, and may not reflect the most current clinical knowledge. The Services are designed to make review practical — showing sections, progress, and reasoning — but the review itself is yours. We make no representation that any output is accurate, complete, or fit for clinical use without physician review (see Section 2). OurPrivacy Policy describes which AI services process your content and how.

7. Privacy

Our Privacy Policy describes how we collect, use, and protect personal information — including how patient information contained in referral content is handled, and the respective roles of physician users (as health information custodians) and Mortigen Inc. (as their service provider). By using the Services you agree to the Privacy Policy.

8. Fees

The Services are currently provided free of charge during the beta. We may introduce paid plans in the future; if we do, we will provide notice and the choice to accept the applicable pricing before you incur any charge.

9. Suspension and termination

You may stop using the Services and request deletion of your account at any time. We may suspend or terminate your access — in whole or in part, and including during the beta at our discretion — for breach of these Terms, for security reasons, or on reasonable notice as the beta program evolves. Sections 2, 5, and 10 through 13 survive termination.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY — INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY — TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT WILL BE ACCURATE OR RELIABLE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MORTIGEN INC. AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES. TO THE SAME EXTENT, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold harmless Mortigen Inc. from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of applicable law or professional obligations, or content you submit to the Services without the authority to do so.

13. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws rules. The courts of Ontario have exclusive jurisdiction over disputes arising from these Terms or the Services, and you consent to their jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date at the top. If we make material changes, we will take reasonable steps to notify you — for example, by posting a notice on the Services or contacting you directly. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms? Reach us attauheed[dot]elahee[at]consultologist[dot]ai or viaconsultologist.ai/contact.